iDiksha Solutions Private Limited (“us”, “we”, or “iDiksha”) is the author and publisher of the internet resource www.iDiksha.com(“Website”), www.iDiksha.in(“Website”) on the world wide web as well as the software and applications provided by iDiksha, including but not limited to the mobile application ‘iDiksha’, and the software and applications of the brand names ‘iDiksha’ (together with the Website, referred to as the “Services”).
II. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules,2011 (the “SPI Rules”)
III. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
Why We Collect Information from You
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
I. Contact data (such as your email address and phone number);
II. Demographic data (such as your gender, your date of birth and your pin code);
III. Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
IV. Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
To Whom Does This Policy Apply
Some parts of this Policy are directed at specific types of people. We use some special terminology to refer to them, which we define below. This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.
Users: "Users" are everyone who uses our Services.
Education Professionals(EPs): "Education Professionals," or "EPs" are users who have created accounts (free or paid) with us to list & promote the institute on iDiksha, participate in our advertising services, and participate in other Services that we direct toward the education in India. EIPs include Education Institutes, agents, professionals, teacher, tutors, educator and subscribers. We send leads to EPs on your behalf, as described in this Policy.
How We Share Your Information
We Collect Some Information From All Visitors to Our Website: Like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services This includes things like User search preferences, interaction with ads on our Website, and location.
Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This Policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Website or through any links on the Website or through any of the advertisements.
The website also stores data other than the content which provides information on personal identity in the form of IP and cookies. It is henceforth comes under the category non personal identifiable data which also includes search history, queries submitted, education interests, date and time, domain, advertisement response. The website can also use a conversion pixel (a 1px. X 1px. Image) to track the user behavior on our leads collection form as it is an intact part of our Business.
Information We Collect from EPs: If you create an account with us, whether as Education Institutes, agents, professionals, teacher, tutors, educator and subscribers we will ask you to provide certain information in order to set up your account. We ask all EPs to provide a name, a company (if available), a phone number, and an email address. If you create a paid account and become a subscriber, we require you to submit all of the information required as well as a description of your campaign.
Additional Information about You that We Obtain from Third Parties: We may sometimes obtain information about you from third parties and use it to help the iDiksha to serve you better. For example, our partners may help us provide predictions of your fee range. We will share this augmented data only with selected EPs (subscribers) who you choose to share information with by contacting them through the iDiksha Services.
Location Data: If you provide location information (like a ZIP code, street address, or even just a city) during the registration process or at any other time via your account settings, we will store that information and associate it with your account.
We may use and store information about your location to provide localized features, to analyze our Services with the help of third-party analytics services, to provide you with relevant advertising and marketing materials, and otherwise to improve and customize our Services.
How We Share Your Information
As you use, access and navigate our Website, we collect various information, which may either be personally identifiable information or information that is not personally identifiable. This information is classified as:
- · “Personal Information” which means personally identifiable information likes your name, your address, your age, your email address and your phone number.
- · “Sensitive Personal Information” which means your financial information, your passwords, any biometric, medical or health related information.
- · “Other Information” which means all other information other than “Personal Information” or “Sensitive Personal Information.” For example, the nature of device information, your usage patterns, your usage preferences, logs which are created when you access and use the Website, local caches on your browser, your location, ip address and the like. These are just examples and the list is by no means exhaustive.
- Any personal information will be used to allow you to login to your account or to resolve specific service issues, inform you of our new services or features and to communicate with you in relation to your use of the Website. Any other information we collect will be used for-
- · our business purposes and this may include the viewing or advertising of education or to use associated services;
- · analytical purposes, data usage;
- · improving the Website, or your user experience; and
- · Providing targeted advertisements to you.
We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/action or any manner required for the purposes of protecting our rights or interests.
CHILDREN'S AND MINOR'S PRIVACY
IDiksha strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the iDiksha Website and Services are not intended for use by minors, iDiksha respects the privacy of minors who may inadvertently use the internet or the mobile application.
CONSENT TO THIS POLICY
Changes in this Privacy Statement
ADDRESS FOR PRIVACY QUESTIONS
iDiksha Solutions Private Limited.
2nd Floor, Prestige Omega No. 104,
EPIP Zone, Whitefield